OVERVIEW

ShopinBlues.com ships will ship anywhere in the United States, Puerto Rico, and Canada. We do not offer international shipping at this time except for Canada. We also do not ship to post office boxes. Weekend or holiday deliveries are not available.

ShopinBlues.com will normally ship all items within one to two business days via UPS. Shipment time is dependent upon credit card approval and availability. ShopinBlues.com will send an e-mail within 48 hours confirming shipment along with a tracking number. An e-mail within 48 hours will also be sent if an item is not currently available or if we need to check on availability. Your credit card will not be charged until shipment takes effect.

Ownership of the merchandise passes to you upon delivery by UPS. Signature is required for the delivery of all packages unless specifically waived at the time of purchase.

SHIPPING RATES

UNITED STATES AND PUERTO RICO

UPS Ground – $7.00 flat rate. Shipments typically take five to ten business days after your package leaves ShopinBlues.com. UPS Ground is only available for the 48 contiguous states. Free ground shipping is available on all orders over $200.00.

UPS 3 Day Select – $12.00 flat rate. Shipments delivered by the end of the third business day after your package leaves ShopinBlues.com. UPS 3 Day select is only available for the 48 contiguous states.

UPS 2 Day Air – $17.00 flat rate for the 48 contiguous states and Puerto Rico. $30.00 flat rate for Alaska and Hawaii. Shipments delivered two business days after your package leaves ShopinBlues.com.

UPS Next Day Air - $30.00 flat rate for the 48 contiguous states and Puerto Rico. $50.00 flat rate for Alaska and Hawaii. Shipments delivered the next business day after your package leaves ShopinBlues.com.

CANADA

UPS Canada Standard - $25.00 flat rate. Shipments delivered business days after your package leaves ShopinBlues.com.

UPS Worldwide Expedited – $50.00 flat rate. Shipments delivered three to four business days after your package leaves ShopinBlues.com.

RETURNS AND EXCHANGES

RETURN POLICY

Returns and exchanges are accepted on items that HAVE NOT BEEN WORN, ATLERED OR WASHED, AND WITH ALL OF THE TAGS ATTACHED. Returns will only be accepted within 14 days after the delivery of the merchandise. Returns will only be for the amount of the merchandise and appropriate sales tax. No credit will be given for shipping charges. If merchandise is returned for which no shipping charges were applied, shipping charges will be deducted from the amount to be refunded. No returns or exchanges will be given on sales or promotional merchandise.

RETURN PROCEDURE

1. Send us an e-mail to sales@ShopinBlues.com with the following information:
   

a. Reason for the return
b. Invoice number
c. Date of purchase
d. Detail of the item you are returning
e. Exchange information, e.g. size, replace etc. (no additional shipping charges will apply for an exchange).

An e-mail will be sent confirming or denying the return request.

2. Upon receipt of an e-mail approval, send the merchandise to the following address:

Indigo Blues
Attn: Returns
5975 N. Federal Highway, # 111
Ft. Lauderdale, FL 33308

PLEASE NOTE: Merchandise received after 14 days from the receipt of the e-mail return confirmation will be charged a 20 percent restocking fee.

BUSINESS HOURS

Telephone Hours:
Monday through Friday: 10:00 a.m. to 6:00 p.m. EST
Saturday: 10:00 a.m. to 5:00 p.m. EST